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We ask kindly That you refer to our refunds, returns and cancellations page, as well as our shipping policy if your question is in regards to any of the above mentioned before reaching out to us. Thank you for your cooperation!
IF YOU ORDER FALLS WITHIN OUR MOST CURRENT PROCESSING TIMES (OUR PROCESSING TIMES ARE LISTED AT THE TOP OF OUR WEBSITE IN A THIN BANNER) THEN WE ARE UNABLE TO ANSWER QUESTIONS REGARDING ORDER STATUS DUE TO A HIGH VOLUME OF ORDERS. THIS IS IN AN EFFORT TO CONTINUE TO WORK EXPEDITIOUSLY ON ALL ORDERS SO THEY ARE COMPLETED IN A TIMELY MANNER. THANK YOU AGAIN FOR YOUR SUPPORT AND KIND UNDERSTANDING!
REGARDING SHIPPING CURRENTLY DURING THE HOLIDAY SEASON. WE KINDLY ASK FOR YOUR PATIENCE AND GRACE WHILE WE WORK AROUND THE CLOCK TO GET YOUR ORDERS OUT DURING THIS UNPRECEDENTLY BUSY HOLIDAY SEASON. WE PROMISE IT WILL BE WORTH THE WAIT! WE ASK THAT YOU REFER TO OUR ABOVE WEBSITE BANNER TO SEE OUR MOST CURRENT PROCESSING TIMES.
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